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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Alan Donald

September 12, 2025

5  out of  5
rating by Alan Donald
"Great service when I needed it making a switch to State Farm. Alicia was especially helpful and a pleasure to work with."
We responded:
"Alan, we appreciate your review! Thank you for the kind words and the endorsement of Alicia. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Cindy

September 6, 2025

5  out of  5
rating by Cindy
"I worked with Alicia Chavez in the El Dorado Hills, Ca office. They gave me the best rate out of several companies. Nationwide doubled my rate in 2025, so no more with them. Alicia was extremely helpful, always answered the phone, and was not pushy! She is professional, and I appreciated her patience with me."
We responded:
"We're thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
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Tony Sanders

August 27, 2025

5  out of  5
rating by Tony Sanders
"Great customer service. Thanks to Alicia Chavez for helping me pick the right coverage for my needs..."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
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Shayne Bond

June 30, 2025

5  out of  5
rating by Shayne Bond
"Very friendly staff! Made our insurance switch very easy and they also saved us quite a bit of money."
We responded:
"Thanks for your kind words! We’re glad we could make the switch easy and save you money."
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Kathy Hatten

May 1, 2025

5  out of  5
rating by Kathy Hatten
"There are a lot of Insurance companies out there that you have to wade through to find the one that’s right for you. We feel lucky that we found State Farm 43 years ago and we really like our local agent Trek Sinclair and his amazing staff. Their #1 Quality is exceptional service. We feel like valued customers, and they always are there to support us whether we have questions about our policy, need help with a claim or finding us the best price. TJ Williams, their Office Representative has always gone above and beyond to assist us. She truly cares and is there for us every step of the way. We highly recommend State Farm, Trek and TJ."
We responded:
"Thank you so much for your kind words and for being a loyal customer for 43 years! I am thrilled to hear that TJ, and our team have been able to provide you with exceptional service and support. Your trust and recommendation mean the world to us, and we look forward to continuing to serve you for many years to come!"
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Scott Wall

April 9, 2025

5  out of  5
rating by Scott Wall
"Great customer service and fantastic response to questions, claims and coverages!! I recommend Trek and his entire office. Special shout out to TJ! Thank you all for taking care of us!"
We responded:
"Scott, Thank you so much for your fantastic review! I am thrilled to hear that you had a great experience with our office. Providing excellent customer service and quick responses to your questions, claims, and coverage needs is our top priority, and it's wonderful to know that we met your expectations. A special thank you for acknowledging TJ! She is a dedicated team member, and we’re glad to see her efforts recognized. We appreciate your recommendation and your trust in our entire office."
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Patti Nilsson

February 23, 2025

5  out of  5
rating by Patti Nilsson
"We are extremely happy with Trek Sinclair @ State Far Insurance. They are always there to assist with our insurance questions, etc & respond immediately. Lucky to have this agency in our corner. A Big Shout Out to TJ & Diana. They are both extremely professional, knowledgeable & enjoyable to work with. Thanks for always taking our calls! You are both a bonus!!"
We responded:
"Patti, Thank you so much for your wonderful review! We're thrilled to hear that you've had such a positive experience with our office. Our team, especially TJ and Diana, is dedicated to providing exceptional service and it's fantastic to know they've made such a great impression on you. We truly appreciate your kind words and are grateful to have you as a valued client. If you ever have any more questions or need further assistance, please don't hesitate to reach out. Thanks again for your support and trust in our agency!"
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Family Account

December 11, 2024

5  out of  5
rating by Family Account
"Super easy to work with, especially With the new wood fire regulations."
We responded:
"Thank you! I'm happy to know that our service has been easy to work with. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
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Stephanie B

December 11, 2024

5  out of  5
rating by Stephanie B
"Thoughtful great service. We appreciate Trek and team."
We responded:
"Stephanie, thank you for your kind words! We're glad you appreciate the thoughtful service from our team. It's wonderful to know that our efforts are valued. If you ever need anything in the future, don't hesitate to reach out!"
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Kelly Blackwell

December 10, 2024

5  out of  5
rating by Kelly Blackwell
"I love this office. They are thorough and explain everything in layman's terms. I trust them and always feel comfortable with every interaction and transaction."
We responded:
"Kelly, thank you so much for your wonderful review! We're glad to know you feel comfortable and trust our team. It's great to hear that our explanations are clear and thorough. We appreciate your trust and look forward to assisting you with any future needs!"
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Doobie Snacks

October 17, 2024

5  out of  5
rating by Doobie Snacks
"Excellent service, Very helpful"
We responded:
"Thank you, Doobie, for your wonderful review! I'm glad you found our service excellent and helpful. Your satisfaction is our priority, and we're grateful for your feedback. If you need any further assistance, feel free to reach out anytime. - Trek Sinclair - State Farm Insurance Agent, El Dorado Hills, CA"
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Garrett Newton

October 5, 2024

5  out of  5
rating by Garrett Newton
"Diana is such a pleasure to work with, I had some very unique insurance needs and she was able to get me exactly what I needed."
We responded:
"Garrett, thank you for your wonderful review! I'm glad Diana could assist with your unique insurance needs and provide exactly what you were looking for. We appreciate your trust in our office and are always here to help with any future needs. - Trek Sinclair - State Farm Insurance Agent, El Dorado Hills, CA"
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Don Brandon

October 2, 2024

5  out of  5
rating by Don Brandon
"I'm moving from Arizona and had to switch my car insurance policy to CA. Alicia was awesome and got me setup quickly, and took care of cancelling my old policies. Highly recommend!"
We responded:
"Don, thank you for sharing your experience! I'm glad Alicia could assist you with the transition from Arizona to California and make the process smooth by setting up your new policy and canceling the old ones. We appreciate your recommendation and are here for any future needs you might have. - Trek Sinclair - State Farm Insurance Agent, El Dorado Hills, CA"
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Paul Kelly

September 18, 2024

5  out of  5
rating by Paul Kelly
"TJ at State Farm was so thorough and personable! Went through all of our documents so we could make the right decisions on our home owners policy. So thankful!"
We responded:
"Paul, thank you for your wonderful review! I'm glad to hear that TJ was able to assist you thoroughly and make the process of reviewing your homeowners policy smooth and personable. We're grateful for your trust in us and are always here to help with any future needs or questions. - Trek Sinclair - State Farm Insurance Agent, El Dorado Hills, CA"
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Michael W

September 11, 2024

5  out of  5
rating by Michael W
"We have been with State Farm for more than 40 years. The staff at the Trek Sinclair office is knowledgable, courteous and genuinely care. In particular TJ went beyond all expectations to ensure our policies were fair and up to date. Thanks TJ for all your care and concern."
We responded:
"Michael, thank you for your loyalty over the past 40 years! I'm glad to hear that our team, especially TJ, has been able to provide knowledgeable and courteous service. It's wonderful that TJ went above and beyond to ensure your policies are fair and up to date. We appreciate your kind words and look forward to continuing to serve you. If you ever need further assistance, our office is here for you. - Trek Sinclair - State Farm Insurance Agent, El Dorado Hills, CA"
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Nicholas Cesare

June 3, 2024

5  out of  5
rating by Nicholas Cesare
"I was paying way too much at Farmer’s for bare minimum insurance. After seeing so many commercials I decided to call State Farm. I’m so glad I did! I spoke with Diana Sinclair. Diana was able to lower my monthly rate as well as give me more than two times the amount of coverage I had with Farmer’s. She was fast, friendly, and very empathetic! 10/10 service! I am so glad to have peace of mind and Diana’s support made that possible! Thanks, Diana!"
We responded:
"Nicholas, I'm glad you found better coverage with us and had a positive experience with Diana! We're pleased to have provided you with fast, friendly, and empathetic service. Thank you for choosing State Farm for your insurance needs! - Trek Sinclair - State Farm Insurance Agent, El Dorado Hills, CA"
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Drew Garcia

April 13, 2024

5  out of  5
rating by Drew Garcia
"The team here are all so informative, personable, and caring. Not only did they make the process of getting insurance less dreadful, they made it painless and relatable with genuine banter!"
We responded:
"We're overjoyed to see your 5-star rating! Our team works hard to exceed expectations, and we're grateful for your support. Your satisfaction is what drives us. - Trek Sinclair - State Farm Insurance Agent"
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Lexi Lou

April 4, 2024

5  out of  5
rating by Lexi Lou
"Just changed State Farm agents to Trek Sinclair and had our first appointment with him. He is professional, knowledgeable and courteous. He takes his time and explains things thoroughly. His office staff are also top notch. Very responsive to any emails and phone calls and very friendly. So happy we made this switch."
We responded:
"Thank you for the positive feedback, Lexi! I'm delighted to hear that you had a professional and knowledgeable experience with our office. We are pleased to have you as a valued client and look forward to assisting you with your insurance needs in the future. - Trek Sinclair - State Farm Insurance Agent, El Dorado Hills, CA"
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Lizandra Fregoso

March 16, 2024

5  out of  5
rating by Lizandra Fregoso
"Trek and his team make it easy to get all your insurance needs.TJ is extremely professional and always gets things handled in a timely manner while making the process extremely pleasant. Very on the ball with prompt service no need to wait around on anyone else I’ll guarantee no other agency will provide you better service.Locally owned and operated is a nice touch too."
We responded:
"Lizandra, we are thrilled to hear about your positive experience with Trek and the team at our agency. We take pride in providing professional and timely service while ensuring a pleasant process for all your insurance needs. Thank you for recognizing TJ's exceptional service and our commitment to prompt assistance. We appreciate your kind words and look forward to continuing to serve you. Trek Sinclair - State Farm Insurance Agent, El Dorado Hills, CA"
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John Hillerman

March 2, 2024

5  out of  5
rating by John Hillerman
"Timely and complete response to claim inquiry."
We responded:
"Thank you for the five stars, John! And thank you for trusting us with your insurance needs."
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J Wall

February 28, 2024

5  out of  5
rating by J Wall
"TJ is always a pleasure to work with. She is always willing to take the time necessary to handle any questions or concerns. TJ is a HUGE asset to the team. With that said, everyone in Trek’s office is very helpful and a pleasure to work with. Highly recommend!"
We responded:
"Thank you, J! We are fortunate to have hard-working team members, like TJ, who do their best for our customers. Thank you for trusting us with your coverage needs!"
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Traci Stilwell

February 23, 2024

5  out of  5
rating by Traci Stilwell
"TJ is amazing. She is very knowledgeable and always answers my questions. She is kind and patient when helping me. Thank you, TJ!"
We responded:
"Thank you, Traci, for the big shoutout to TJ! We appreciate you recognizing her expertise and kindness. If you ever have more questions or need assistance, TJ and the team are here for you!"
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Chris Stidham

February 16, 2024

5  out of  5
rating by Chris Stidham
"I was transferred here after my previous agent retired. Difference has been night and day service wise. Thank you!"
We responded:
"Chris, thank you for the positive rating! Our team treasures your trust in us to manage your insurance policies."
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David Flores

November 15, 2023

5  out of  5
rating by David Flores
"Thank-you Alicia you were of great help, so professional and understanding. Got me a great policy I'm so happy you are amazing, so glad I called State Farm"
We responded:
"David, thank you for your kind comments! It means a lot to our team. We appreciate your trust in us to take care of your insurance policies. Alicia cares a lot about our customers."
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jaime rubio

November 14, 2023

5  out of  5
rating by jaime rubio
"Beautiful service Diana was a great with getting my new life an car insurance couldn't ask for better service!!"
We responded:
"Jaime, thank you for sharing your experience with Diana! We greatly appreciate you letting us be your good neighbor."